Delete Your Account
Rooftop Power lets you request deletion of your Rooftop Power app account and associated personal data. You do not need to keep using the app to submit a request.
How to request deletion
Email support@rooftoppowerco.com from the same address tied to your app account. Use the subject line Account deletion request and include your full name so we can verify ownership.
We may ask for a brief confirmation before processing the request.
What we delete
- Your login account (email and password authentication).
- Your profile (name, email, role, push notification token).
- Wallet redemption requests tied to your account.
- Advocate feedback you submitted.
What we may keep
Some information may be retained where required for legal, tax, fraud prevention, or business operations, including:
- Referral and project records you submitted (customer name, phone, address, notes, pipeline status).
- Records needed to document payouts already approved or paid.
- Minimal logs needed for security and dispute resolution.
Where retention is required, we limit use to those purposes.
Timing
We aim to complete verified deletion requests within 30 days. You will receive a confirmation email when processing is finished.
Questions
For privacy questions, contact support@rooftoppowerco.com. See also our Privacy Policy.